diff --git a/apps/web/src/app/(dashboard)/dasboard-layout.tsx b/apps/web/src/app/(dashboard)/dasboard-layout.tsx
index 81f70d6..88e9768 100644
--- a/apps/web/src/app/(dashboard)/dasboard-layout.tsx
+++ b/apps/web/src/app/(dashboard)/dasboard-layout.tsx
@@ -1,8 +1,7 @@
 "use client";
 
 import { AppSidebar } from "~/components/AppSideBar";
-import { SidebarInset, SidebarTrigger } from "@usesend/ui/src/sidebar";
-import { SidebarProvider } from "@usesend/ui/src/sidebar";
+import { SidebarInset, SidebarProvider, SidebarTrigger } from "@usesend/ui/src/sidebar";
 import { useIsMobile } from "@usesend/ui/src/hooks/use-mobile";
 import { UpgradeModal } from "~/components/payments/UpgradeModal";
 
diff --git a/apps/web/src/components/AppSideBar.tsx b/apps/web/src/components/AppSideBar.tsx
index 926eded..f0f58b6 100644
--- a/apps/web/src/components/AppSideBar.tsx
+++ b/apps/web/src/components/AppSideBar.tsx
@@ -4,6 +4,7 @@ import {
   BookUser,
   Code,
   Cog,
+  MessageSquare,
   Globe,
   LayoutTemplate,
   Mail,
@@ -35,7 +36,7 @@ import {
 import Link from "next/link";
 import { MiniThemeSwitcher, ThemeSwitcher } from "./theme/ThemeSwitcher";
 import { useSession } from "next-auth/react";
-import { isSelfHosted } from "~/utils/common";
+import { isCloud, isSelfHosted } from "~/utils/common";
 import { usePathname } from "next/navigation";
 import { Badge } from "@usesend/ui/src/badge";
 import { Avatar, AvatarFallback, AvatarImage } from "@usesend/ui/src/avatar";
@@ -49,6 +50,7 @@ import {
   DropdownMenuSeparator,
   DropdownMenuTrigger,
 } from "@usesend/ui/src/dropdown-menu";
+import { FeedbackDialog } from "./FeedbackDialog";
 
 // General items
 const generalItems = [
@@ -117,7 +119,7 @@ const settingsItems = [
 
 export function AppSidebar() {
   const { data: session } = useSession();
-  const { state, open } = useSidebar();
+  const showFeedback = isCloud();
 
   const pathname = usePathname();
 
@@ -233,6 +235,18 @@ export function AppSidebar() {
       <SidebarFooter>
         <SidebarGroupContent>
           <SidebarMenu>
+            {showFeedback ? (
+              <SidebarMenuItem>
+                <FeedbackDialog
+                  trigger={
+                    <SidebarMenuButton tooltip="Feedback">
+                      <MessageSquare />
+                      <span>Feedback</span>
+                    </SidebarMenuButton>
+                  }
+                />
+              </SidebarMenuItem>
+            ) : null}
             <SidebarMenuItem>
               <SidebarMenuButton asChild tooltip="Docs">
                 <Link href="https://docs.usesend.com" target="_blank">
diff --git a/apps/web/src/components/FeedbackDialog.tsx b/apps/web/src/components/FeedbackDialog.tsx
new file mode 100644
index 0000000..65da5c2
--- /dev/null
+++ b/apps/web/src/components/FeedbackDialog.tsx
@@ -0,0 +1,164 @@
+"use client";
+
+import { type KeyboardEvent, type ReactNode, useEffect, useState } from "react";
+import { Button } from "@usesend/ui/src/button";
+import {
+  Dialog,
+  DialogContent,
+  DialogDescription,
+  DialogFooter,
+  DialogHeader,
+  DialogTitle,
+  DialogTrigger,
+} from "@usesend/ui/src/dialog";
+import {
+  Form,
+  FormControl,
+  FormField,
+  FormItem,
+  FormLabel,
+  FormMessage,
+} from "@usesend/ui/src/form";
+import { Textarea } from "@usesend/ui/src/textarea";
+import { toast } from "@usesend/ui/src/toaster";
+import { zodResolver } from "@hookform/resolvers/zod";
+import { useForm } from "react-hook-form";
+import { z } from "zod";
+
+import { api } from "~/trpc/react";
+
+const FeedbackSchema = z.object({
+  message: z.string().trim().min(1, "Feedback is required").max(2000),
+});
+
+export function FeedbackDialog({ trigger }: { trigger?: ReactNode }) {
+  const [open, setOpen] = useState(false);
+  const [isMac, setIsMac] = useState(false);
+
+  const form = useForm<z.infer<typeof FeedbackSchema>>({
+    resolver: zodResolver(FeedbackSchema),
+    defaultValues: {
+      message: "",
+    },
+  });
+
+  const feedbackMutation = api.feedback.send.useMutation({
+    onSuccess: () => {
+      toast.success("Thanks for sharing your feedback!");
+      form.reset();
+      setOpen(false);
+    },
+    onError: (error) => {
+      toast.error(error.message);
+    },
+  });
+
+  const messageValue = form.watch("message");
+  const trimmedMessage = messageValue?.trim() ?? "";
+
+  useEffect(() => {
+    const platform = navigator.userAgent || navigator.platform || "unknown";
+    setIsMac(/Mac|iPhone|iPod|iPad/i.test(platform));
+  }, []);
+
+  function handleOpenChange(nextOpen: boolean) {
+    setOpen(nextOpen);
+    if (!nextOpen) {
+      form.reset();
+    }
+  }
+
+  function onSubmit(values: z.infer<typeof FeedbackSchema>) {
+    feedbackMutation.mutate({ message: values.message.trim() });
+  }
+
+  function handleKeyDown(event: KeyboardEvent<HTMLTextAreaElement>) {
+    const isSubmitShortcut =
+      (event.metaKey || event.ctrlKey) && event.key === "Enter";
+
+    if (feedbackMutation.isPending || !isSubmitShortcut) return;
+
+    event.preventDefault();
+    form.handleSubmit(onSubmit)();
+  }
+
+  return (
+    <Dialog open={open} onOpenChange={handleOpenChange}>
+      <DialogTrigger asChild>
+        {trigger ?? (
+          <Button variant="outline" size="sm">
+            Feedback
+          </Button>
+        )}
+      </DialogTrigger>
+      <DialogContent className="max-w-lg">
+        <DialogHeader>
+          <DialogTitle>Send feedback</DialogTitle>
+          <DialogDescription>
+            Share any thoughts or issues. Your message goes straight to our
+            founders.
+          </DialogDescription>
+        </DialogHeader>
+
+        <Form {...form}>
+          <form className="space-y-4" onSubmit={form.handleSubmit(onSubmit)}>
+            <FormField
+              control={form.control}
+              name="message"
+              render={({ field }) => (
+                <FormItem>
+                  <FormControl>
+                    <Textarea
+                      {...field}
+                      minLength={1}
+                      maxLength={2000}
+                      onKeyDown={handleKeyDown}
+                      placeholder="Tell us what's on your mind"
+                      className="min-h-[160px]"
+                    />
+                  </FormControl>
+                  <FormMessage />
+                </FormItem>
+              )}
+            />
+
+            <DialogFooter>
+              <Button
+                type="button"
+                variant="outline"
+                onClick={() => handleOpenChange(false)}
+                disabled={feedbackMutation.isPending}
+              >
+                Cancel
+              </Button>
+              <Button
+                type="submit"
+                disabled={!trimmedMessage || feedbackMutation.isPending}
+              >
+                {feedbackMutation.isPending ? "Sending..." : "Send feedback"}
+                {!feedbackMutation.isPending ? (
+                  <>
+                    <span
+                      className="ml-2 inline-flex items-center gap-1 text-xs opacity-85"
+                      aria-hidden
+                    >
+                      <kbd className="inline-flex items-center justify-center rounded border border-input bg-muted/20 px-1 py-0.5 h-5 min-w-5 font-sans  leading-none h-5 uppercase">
+                        {isMac ? "⌘" : "^"}
+                      </kbd>
+                      <kbd className="inline-flex items-center justify-center rounded border border-input bg-muted/20 px-1 py-0.5 pt-1 h-5 min-w-5 leading-none font-sans h-5 uppercase">
+                        ↵
+                      </kbd>
+                    </span>
+                    <span className="sr-only">
+                      {isMac ? "Command" : "Control"} plus Enter
+                    </span>
+                  </>
+                ) : null}
+              </Button>
+            </DialogFooter>
+          </form>
+        </Form>
+      </DialogContent>
+    </Dialog>
+  );
+}
diff --git a/apps/web/src/server/api/root.ts b/apps/web/src/server/api/root.ts
index 8124572..b9f7f03 100644
--- a/apps/web/src/server/api/root.ts
+++ b/apps/web/src/server/api/root.ts
@@ -13,6 +13,7 @@ import { dashboardRouter } from "./routers/dashboard";
 import { suppressionRouter } from "./routers/suppression";
 import { limitsRouter } from "./routers/limits";
 import { waitlistRouter } from "./routers/waitlist";
+import { feedbackRouter } from "./routers/feedback";
 
 /**
  * This is the primary router for your server.
@@ -34,6 +35,7 @@ export const appRouter = createTRPCRouter({
   suppression: suppressionRouter,
   limits: limitsRouter,
   waitlist: waitlistRouter,
+  feedback: feedbackRouter,
 });
 
 // export type definition of API
diff --git a/apps/web/src/server/api/routers/admin.ts b/apps/web/src/server/api/routers/admin.ts
index f6ec36a..4ca82b2 100644
--- a/apps/web/src/server/api/routers/admin.ts
+++ b/apps/web/src/server/api/routers/admin.ts
@@ -10,6 +10,7 @@ import { sendMail } from "~/server/mailer";
 import { logger } from "~/server/logger/log";
 import { UseSend } from "usesend-js";
 import { isCloud } from "~/utils/common";
+import { toPlainHtml } from "~/server/utils/email-content";
 
 const waitlistUserSelection = {
   id: true,
@@ -19,17 +20,6 @@ const waitlistUserSelection = {
   createdAt: true,
 } as const;
 
-function toPlainHtml(text: string) {
-  const escaped = text
-    .replace(/&/g, "&amp;")
-    .replace(/</g, "&lt;")
-    .replace(/>/g, "&gt;")
-    .replace(/"/g, "&quot;")
-    .replace(/'/g, "&#39;");
-
-  return `<pre style="font-family: inherit; white-space: pre-wrap; margin: 0;">${escaped}</pre>`;
-}
-
 function formatDisplayNameFromEmail(email: string) {
   const localPart = email.split("@")[0] ?? email;
   const pieces = localPart.split(/[._-]+/).filter(Boolean);
diff --git a/apps/web/src/server/api/routers/feedback.ts b/apps/web/src/server/api/routers/feedback.ts
new file mode 100644
index 0000000..2b8b924
--- /dev/null
+++ b/apps/web/src/server/api/routers/feedback.ts
@@ -0,0 +1,49 @@
+import { z } from "zod";
+import { TRPCError } from "@trpc/server";
+
+import { createTRPCRouter, teamProcedure } from "~/server/api/trpc";
+import { env } from "~/env";
+import { isCloud } from "~/utils/common";
+import { sendMail } from "~/server/mailer";
+import { toPlainHtml } from "~/server/utils/email-content";
+
+export const feedbackRouter = createTRPCRouter({
+  send: teamProcedure
+    .input(
+      z.object({
+        message: z.string().trim().min(1, "Feedback cannot be empty").max(2000),
+      }),
+    )
+    .mutation(async ({ ctx, input }) => {
+      if (!isCloud()) {
+        throw new TRPCError({
+          code: "FORBIDDEN",
+          message: "Feedback is only available on the cloud version.",
+        });
+      }
+
+      if (!env.FOUNDER_EMAIL) {
+        throw new TRPCError({
+          code: "INTERNAL_SERVER_ERROR",
+          message: "Feedback email is not configured.",
+        });
+      }
+
+      const senderEmail = ctx.session.user.email ?? "Unknown";
+      const senderName = ctx.session.user.name ?? "Unknown";
+
+      const text = `New feedback received\n\nFrom: ${senderName} (${senderEmail})\nUser ID: ${ctx.session.user.id}\nTeam: ${ctx.team.name} (ID: ${ctx.team.id})\n\nMessage:\n${
+        input.message
+      }`;
+
+      await sendMail(
+        env.FOUNDER_EMAIL,
+        `Product feedback from ${ctx.team.name}`,
+        text,
+        toPlainHtml(text),
+        ctx.session.user.email ?? undefined,
+      );
+
+      return { success: true };
+    }),
+});
diff --git a/apps/web/src/server/api/routers/waitlist.ts b/apps/web/src/server/api/routers/waitlist.ts
index 95e8701..36bed44 100644
--- a/apps/web/src/server/api/routers/waitlist.ts
+++ b/apps/web/src/server/api/routers/waitlist.ts
@@ -9,6 +9,7 @@ import {
   WAITLIST_EMAIL_TYPES,
   waitlistSubmissionSchema,
 } from "~/app/wait-list/schema";
+import { escapeHtml } from "~/server/utils/email-content";
 
 const RATE_LIMIT_WINDOW_SECONDS = 60 * 60 * 6; // 6 hours
 const RATE_LIMIT_MAX_ATTEMPTS = 3;
@@ -18,15 +19,6 @@ const EMAIL_TYPE_LABEL: Record<(typeof WAITLIST_EMAIL_TYPES)[number], string> =
   marketing: "Marketing",
 };
 
-function escapeHtml(input: string) {
-  return input
-    .replace(/&/g, "&amp;")
-    .replace(/</g, "&lt;")
-    .replace(/>/g, "&gt;")
-    .replace(/"/g, "&quot;")
-    .replace(/'/g, "&#39;");
-}
-
 export const waitlistRouter = createTRPCRouter({
   submitRequest: authedProcedure
     .input(waitlistSubmissionSchema)
diff --git a/apps/web/src/server/utils/email-content.ts b/apps/web/src/server/utils/email-content.ts
new file mode 100644
index 0000000..deab6a1
--- /dev/null
+++ b/apps/web/src/server/utils/email-content.ts
@@ -0,0 +1,12 @@
+export function escapeHtml(input: string) {
+  return input
+    .replace(/&/g, "&amp;")
+    .replace(/</g, "&lt;")
+    .replace(/>/g, "&gt;")
+    .replace(/"/g, "&quot;")
+    .replace(/'/g, "&#39;");
+}
+
+export function toPlainHtml(text: string) {
+  return `<pre style="font-family: inherit; white-space: pre-wrap; margin: 0;">${escapeHtml(text)}</pre>`;
+}
diff --git a/packages/ui/src/textarea.tsx b/packages/ui/src/textarea.tsx
index ab9fedc..cd7db85 100644
--- a/packages/ui/src/textarea.tsx
+++ b/packages/ui/src/textarea.tsx
@@ -10,7 +10,7 @@ const Textarea = React.forwardRef<HTMLTextAreaElement, TextareaProps>(
     return (
       <textarea
         className={cn(
-          "flex min-h-[80px] w-full rounded-md border border-input bg-background px-3 py-2 text-sm ring-offset-background placeholder:text-muted-foreground focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:cursor-not-allowed disabled:opacity-50",
+          "flex min-h-[80px] w-full rounded-md border border-input bg-background px-3 py-2 text-sm ring-offset-background placeholder:text-muted-foreground focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-primary/10 disabled:cursor-not-allowed disabled:opacity-50",
           className
         )}
         ref={ref}